Returns & Refunds Policy

At Poppin Candy, we want you to love your treats; however, due to the perishable nature of our products, we can only accept returns on items that arrive damaged or incorrect. Please contact us within 7 days of delivery to initiate a claim for a replacement or store credit.

Return Process

• 1.
  Check Your Order

  Inspect your candy upon arrival to ensure everything is correct and in perfect condition.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and photos of any damaged goods.

• 3.
  Review Process

  Our team will review your request within 48 hours to verify the issue and approve the return or refund.

• 4.
  Receive Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.